INFORMATION & POLICIES
Refund & Cancellation Policy
Please read this page before using the website or requesting a service.
Before purchasing a service
This website invites enquiries. It does not process payments or create a subscription through the theme. Before a paid engagement begins, the scope, fees, delivery arrangements and applicable cancellation or refund conditions must be provided and agreed in writing.
Cancellation requests
If you need to change or cancel an agreed service, contact us as soon as possible with the service description and relevant booking or payment reference. Do not send card details or passwords through an enquiry form.
Refund review
Refund eligibility depends on the agreed service terms, the work or access already supplied and rights available under applicable law. No fixed refund period, processing time or automatic eligibility is promised by this page. Trading losses do not by themselves establish a service-refund entitlement.
Third-party fees
Broker deposits, prop firm evaluation fees, exchange charges and other amounts paid to third parties are governed by those providers’ policies. Questions about such payments should be directed to the relevant provider.
Your rights
Nothing in this policy is intended to remove any mandatory rights available to you. Use the Contact Us page to raise a question about a Fortune Forex Consultancy service.